Communications Strategy Specialist

Memphis, TN

About St. Jude Children's Research Hospital

The World’s Most Dedicated Never Give Up

There’s a reason St. Jude Children’s Research Hospital is consistently ranked on Fortune Magazine’s “100 Best Places to Work For” list. Because at our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. There’s a unique bond when you’re part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support and encouragement to advance and grow their careers and be the force behind the cures.

Communications Strategy Specialist

At St. Jude Children's Research Hospital, the Communications Strategy Specialist will develop partnerships and serve as a liaison to understand project goals and communicate with all team members. In this role, the Communications Strategy Specialist will learn and forecast partner needs, manage projects end-to-end, maintain communication with the department, focus on customer service, and handle all issues related to projects. The ideal candidate will understand industry trends, develop analyses, evaluate key performance indicators and create risk mitigation plans while maintaining schedules and deliverables, organizes resources, and manage logistics.

 

 

 

 

  • Drive development and implementation of integrated communication projects
  • Communicate with assigned internal clients to ensure that their needs are understood and addressed
  • Collaborate with various internal departments to ensure that they fulfill all requests 
  • Manage and track all processes that pertain to requests
  • Build, cultivate and enhance relationships with clients and key strategic partners to manage current and new projects
  • Resolve complaints and issues regarding projects
  • Act as the representative to ensure their needs are met and improving customer service
  • Collect and analyze data to better understand changing needs
  • Five (5) years of progressive experience is required
  • Experience with Microsoft Office required