Manager Social Media
About St. Jude Children's Research Hospital
The World’s Most Dedicated Never Give Up
There’s a reason St. Jude Children’s Research Hospital is consistently ranked on Fortune Magazine’s “100 Best Places to Work For” list. Because at our world-class pediatric research hospital, every one of our professionals shares our commitment to make a difference in the lives of the children we serve. There’s a unique bond when you’re part of a team that gives their all to advance the treatments and cures of pediatric catastrophic diseases. The result is a collaborative, positive environment where everyone, regardless of their role, receives the resources, support and encouragement to advance and grow their careers and be the force behind the cures.
Manager Social Media
The Social Media Manager leads a team of Social Media Strategists who work to advance the mission of St. Jude Children’s Research Hospital. This includes maintaining and enhancing the reputation of the extraordinary, groundbreaking research and outstanding patient care at St. Jude through creative and strategic multi-platform social media content about the institution’s mission, thought leadership, programs, initiatives, and priorities.
The Social Media Relations Manager develops and implements multi-platform social media content strategies and editorial calendars that ladder up to the messaging and strategies developed by the Senior Director of Media Relations and the Vice President of Strategic Communication, Education and Outreach. The Social Media Manager also monitors and manages the St. Jude brand and image through its digital properties, analyzes engagement data, identifies trends in follower interactions, and plans digital campaigns to build community online.
The ideal candidate is an energetic, self-starter and resourceful problem solver – someone who gets things moving and keeps them on track; and has an ability to work effectively in a team environment. This individual has superior written and oral communication skills, as well as demonstrates exceptional critical listening and analytical thinking, an ability to juggle multiple projects with competing priorities, and demonstrate strong but compassionate leadership that fosters a culture of growth.
The Manager must deftly manage stakeholder expectations while meeting key deliverables. Candidates must be prepared to work some evenings and weekends for occasional events or high need situations.
The position reports to the Senior Director of Media Relations.
This position is located in Memphis, TN.