Provides operational and administrative support across a breadth of HR programs or processes. Provides a high level of customer service to all employees and other customers. Maintains the utmost confidentiality at all times. Works collaboratively with both internal and external customers to develop and systematically coordinate all data processing and information management within the HR department.

Occupational Health Administrative Coordinator

Why St. Jude?

When you work at St. Jude, you'll join a collaborative, mission-driven culture that inspires you to do your best work every day. With opportunities for professional growth, generous paid time off, comprehensive benefits, and on-campus conveniences that support work-life balance, you can build a meaningful career while helping advance our mission of finding cures and saving children.

Position Summary

The Occupational Health Administrative Coordinator provides administrative and operational support for Occupational Health programs, workplace accommodations, and employee health services. This role serves as a key resource for employees, leaders, Human Resources, vendors, and external partners, coordinating accommodation and employee health processes while ensuring confidentiality, compliance, and exceptional customer service.

The coordinator supports case management activities, maintains records and documentation, tracks program metrics, monitors compliance requirements, and identifies opportunities to improve processes and service delivery.

Key Responsibilities

• Coordinate workplace accommodation and employee health processes from intake through resolution.
• Serve as a primary point of contact for employees, leaders, HR, and third-party partners.
• Manage case documentation, maintain records, and ensure data accuracy and confidentiality.
• Facilitate communication and follow-up related to accommodations, return-to-work activities, and employee health matters.
• Support compliance with ADA, FMLA, OSHA, and other applicable regulations.
• Conduct audits, monitor compliance activities, and maintain departmental documentation.
• Develop and update standard operating procedures and process documentation.
• Track and analyze program metrics and identify opportunities for continuous improvement.
• Prepare reports, presentations, and other administrative materials as needed.
• Deliver exceptional customer service while handling sensitive information with discretion.

Qualifications

Education

• High School Diploma or GED required.
• Bachelor's degree preferred.

Experience

• Minimum of 2 years of experience in Human Resources or a related administrative function required.
• Bachelor's degree candidates with some HR support experience will be considered.
• Experience in Employee Health, Occupational Health, workplace accommodations, leave administration, or HR operations preferred.

Knowledge, Skills & Abilities

• Knowledge of ADA, leave administration, and employment-related compliance requirements preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to maintain confidentiality.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and comfort learning new technology.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $26.00 - $45.50 per hour for the role of Occupational Health Administrative Coordinator.

Explore our exceptional benefits!

We are committed to a human-centered hiring experience. Technology may support portions of our process, but recruiting decisions involve human review and engagement. Learn more about our approach to AI.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.